GainTask
Frequently Asked Questions
Get Your Answers
Find answers to the most commonly asked questions about GainTask platform, payments, tasks, and account management.
GainTask is a next-generation micro-task platform operated by GainLabs LTD that connects task providers and task performers for micro-level collaboration, enabling users to earn money by completing online micro-tasks with advanced IP-based country filtering, secure payment systems, and comprehensive user verification processes.
GainTask enables businesses to scale their marketing efforts cost-effectively by accessing thousands of verified workers worldwide who can promote your products, increase social media engagement, drive website traffic, conduct market research, perform data entry tasks, and execute targeted advertising campaigns across specific geographic regions.
You can publish social media promotion tasks (likes, shares, follows, comments), website traffic generation, product reviews and testimonials, app downloads and ratings, market research and surveys, data entry and verification, content creation and writing, SEO-related tasks (backlinks, directory submissions), local business promotion, email marketing campaigns, and lead generation activities.
Our advanced geographic targeting system allows you to select specific countries where you want your tasks to be visible, ensuring your campaigns reach the right audience based on your business needs, whether targeting single countries, multiple regions, or running international campaigns.
You can start with any budget that suits your business needs, with task payments ranging from small micro-tasks to larger projects, allowing you to test campaigns affordably before scaling up your marketing efforts.
Results depend on your campaign type and targeting, but many businesses see initial results within hours of publishing tasks, with social media engagement typically showing immediate effects and website traffic or lead generation campaigns building momentum over days.
GainTask features advanced IP-based geolocation technology for targeted task distribution, comprehensive country-specific filtering systems, real-time fraud detection, and sophisticated user verification processes that ensure platform integrity and security.
GainTask is designed for users aged 18 and older who have the legal capacity to enter into binding agreements and provide accurate information during registration.
KYC (Know Your Customer) is our identity verification process designed to prevent fraud and ensure platform security, requiring government-issued identification documents, proof of address, and other verification materials based on your account activity level and transaction volume.
For KYC verification, you need to provide government-issued photo ID, proof of address, selfie with your ID document, and additional documentation may be requested based on your location and account activity.
GainTask uses advanced IP geolocation technology that automatically detects your real location using multiple reliable services to ensure you receive tasks appropriate for your geographic location.
Absolutely not. Using VPN, proxy servers, Tor browsers, location masking tools, IP changers, virtual private networks, anonymous browsing tools, geo-spoofing software, location falsification applications, IP hiding services, tunneling protocols, SOCKS proxies, HTTP proxies, residential proxies, datacenter proxies, mobile proxies, browser extensions that hide location, DNS tunneling, smart DNS services, location simulation apps, GPS spoofing tools, or any other technology designed to hide, mask, alter, or falsify your real geographic location and IP address is strictly prohibited and will result in immediate account suspension, permanent ban, forfeiture of all pending earnings, and potential legal action.
Proxy and VPN usage is banned because it violates our fair task distribution system, bypasses country-specific restrictions, compromises location-based campaign integrity, violates employer requirements for genuine geographic targeting, and facilitates fraudulent activities and abuse.
Tasks are geo-targeted based on employer requirements and may be targeted for different countries, restricted to specific geographic regions, already completed or expired, or above your current account tier level.
If you believe your location is incorrectly detected:
- Contact our support team with your real location details
- Our technical team will investigate using multiple verification methods
- We may request additional verification documents
- System adjustments will be made if technical errors are confirmed
- Note: VPN/proxy usage will not be considered as "incorrect detection"
Yes, advertisers can create campaigns for single countries, multiple specific countries, international campaigns for all countries, or regional groupings like European Union countries.
We accept various payment methods including credit cards, PayPal, and other secure payment options.
Yes, there may be fees associated with transactions, such as service charges or processing fees. These fees are non-refundable and will be clearly outlined in your account settings or task agreements.
Payments are typically processed upon verified task completion. The exact timeframe may vary depending on the payment method and verification process.
Yes, you may request a refund for unused deposit funds within 14 days of the transaction date. The refundable amount will be calculated based on the remaining balance after deducting any funds spent on tasks or services.
Refund requests submitted after the 14-day period will not be accepted. No exceptions will be made for late requests.
All refunds, regardless of the original payment method (including credit cards), will be processed exclusively through PayPal. Credit card refunds or alternative payment method refunds are not available.
Refunds may be denied if processing would expose the company to legal liability, if your account is under investigation for suspicious activity, if the request violates Terms and Conditions, or if it would violate anti-money laundering laws or international financial regulations.
We collect two types of information: Personal Information (details you voluntarily provide during registration) and Technical Information (automatically collected data including IP address, browser type, and usage patterns, which may involve cookies).
We do not share your personal data with third parties unless required by law. All data related to tasks, campaigns, or interactions on GainTask is shared at your discretion and may become publicly visible.
Yes, you can modify or delete your profile information by contacting our support team. Account deactivation requests will also be promptly processed.
By registering on GainTask, you agree to receive essential notifications regarding your account and tasks. You may opt-out of non-essential communications via your account settings. However, we reserve the right to notify you about critical updates, security issues, or changes to our Terms or Privacy Policy.
Any campaign requiring personal or financial information that violates our principles should be reported immediately via our support system. You can also report any suspicious activities or security breaches to our support team.
Yes, we support various regional payment methods optimized for different countries, including local bank transfers and international options like PayPal.
Yes, we may update our Terms of Service from time to time. Changes will be effective upon posting on GainTask. Continued use of the platform constitutes your acceptance of the updated Terms.
Yes, GainTask operates globally and connects users worldwide for task collaboration. However, all activities must comply with local laws and regulations in your jurisdiction.
GainTask is designed to work with all modern web browsers. We collect technical information including browser type to ensure optimal user experience.
We continuously work to improve GainTask's functionality and user experience. Updates and improvements are implemented regularly to enhance platform performance and security.